The payment methods currently available for your purchase are displayed during checkout. Available options may vary depending on your location, currency, device, order details, and the payment services enabled when your order is placed.

Please select one of the payment methods shown at checkout and follow the applicable instructions to complete your purchase. Your order is subject to successful payment processing.

Orders may be subject to transaction authorization, identity or payment verification, and fraud-prevention review before they are accepted or fulfilled.

A bank, card issuer, or payment provider may request additional verification, decline a transaction, or place a temporary authorization hold on your account. These decisions and authorization-hold periods are controlled by the applicable financial institution or payment provider.

Checkout is processed through Shopify and the payment services made available for your transaction. These services may use technical and organizational security measures intended to protect payment information and transaction processing.

Payment information may be handled by Shopify and the applicable payment service providers involved in processing your transaction. We do not request complete payment card credentials through ordinary customer-support email.

Before payment is submitted, checkout displays the applicable product prices, shipping charges, taxes where applicable, discounts, and final order total.

Please review your products, quantities, shipping information, discounts, and final total carefully before completing payment. The total shown at checkout is the amount presented for your order before you confirm the purchase.

Any currency information shown during browsing or checkout should be reviewed before submitting payment.

Your bank, card issuer, or payment provider may separately impose foreign-exchange, international transaction, currency-conversion, or other financial-institution fees.

These charges, if applicable, are determined by the relevant financial institution or payment provider and are not set or controlled by versolantis™.

Valid promotional or discount codes should generally be entered before checkout is completed. Please confirm that the applicable discount is reflected in your order total before submitting payment.

Promotions may be subject to expiration dates, product eligibility, minimum purchase requirements, exclusions, usage limits, availability, or other conditions stated with the applicable offer.

If a discount does not appear as expected, review the offer requirements before completing your purchase.

If a payment is declined, please verify your billing information and contact your bank or payment provider if necessary. A pending amount may be a temporary authorization rather than a completed charge.

If you believe you were charged more than once for the same order, contact us with your order number and the relevant transaction details so we can review the information available.

Do not send complete card or banking credentials by email.

After an order is successfully submitted, an order confirmation will normally be sent to the email address provided during checkout.

If you do not receive a confirmation email, please check your spam or junk folder and confirm that the email address entered at checkout was correct. You may also contact customer support for assistance.

If you contact us about a transaction, please include your order number where available.

If you believe a payment was charged incorrectly or have a question about checkout, contact us at service@versolantis.com.

Please include your order number where available, along with a clear description of the issue. For your security, do not include complete credit card or banking information in your email.

We aim to respond to customer inquiries within 1–2 business days.