Terms and Conditions

Terms and Conditions

VERSOLANTIS™
PURCHASE TERMS
VERSOLANTIS™ · PURCHASE TERMS

Terms and Conditions

These Terms and Conditions govern your use of versolantis.com and purchases submitted through the versolantis™ online store. Please review these terms and the linked store policies before placing an order.

Last updated: October 22, 2026

Store Operator & Acceptance

The versolantis™ online store is operated by Hefei Jialiyun Information Technology Co., Ltd.

By accessing versolantis.com, browsing the store, or placing an order, you agree to these Terms and Conditions and the applicable store policies governing your use or transaction.

If you do not agree to these Terms, please do not use the website or submit an order.

Eligibility

To make a purchase, you must be at least 18 years old or have reached the legal age required to enter into a binding purchase agreement in your place of residence.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.

By placing an order, you represent that the information you provide is accurate and that you are legally permitted to complete the transaction.

Customer Accounts

If customer account functionality is available and you create an account, you are responsible for providing accurate information and maintaining the confidentiality of your login credentials.

Please notify us promptly if you believe your account has been accessed or used without authorization.

We may restrict or suspend account access where reasonably necessary to protect customers, transactions, or the store.

Product Information

We make reasonable efforts to present product descriptions, photographs, dimensions, components, materials, pricing, and availability accurately.

versolantis™ focuses on strategy games, game-room accessories, and social entertainment products designed to support thoughtful play, friendly competition, and shared experiences.

Game formats, player counts, recommended ages, playing times, included components, materials, and dimensions may vary by product. Please review the individual product listing before placing an order.

Product variation notice: Colors may appear differently depending on photography, lighting, and screen settings. Printed game components, finishes, dimensions, and packaging may have reasonable variations. Please refer to the specific product listing for its stated features and included items.

Where a product listing indicates that an image is representative, the item received may not be visually identical to every product image.

Order Submission & Acceptance

Submitting an order constitutes an offer to purchase the products included in that order. An automated order confirmation acknowledges that the order request was received but does not necessarily mean the order has been finally accepted.

Payment verification, inventory review, fraud-prevention checks, and fulfillment checks may be required before an order is accepted or dispatched.

We may refuse, limit, or cancel an order where reasonably necessary because of:

  • Payment failure or unsuccessful verification.
  • Suspected unauthorized, fraudulent, or abusive activity.
  • Unavailable inventory.
  • An obvious or material pricing or product-information error.
  • Legal or shipping restrictions.
  • An inability to fulfill or deliver the order.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

Prices, Taxes & Payment

Prices on versolantis.com are displayed in U.S. dollars (USD) unless another currency is clearly shown.

Before payment is submitted, checkout displays applicable product prices, shipping charges, taxes where applicable, discounts, and the final order total.

By submitting payment details, you represent that you are authorized to use the selected payment method and authorize the applicable transaction.

Additional payment information is available on our Payment & Security page.

Processing & Shipping

Order processing and delivery times depend on inventory, order verification, fulfillment requirements, destination, and carrier operations.

Any processing estimates or transit estimates provided on the website or at checkout are estimates and are not guaranteed arrival dates.

Please ensure that the shipping address and contact information provided at checkout are accurate and complete.

Full details are available in our Shipping Policy.

Returns & Refunds

Eligible products may be returned subject to the applicable return requirements, product condition, and time limits stated in our Return & Refund Policy.

Approved refunds are generally issued to the original payment method. Processing and payment-provider posting times may vary.

No restocking fee is charged for an approved return. Return-shipping and original-shipping treatment depends on the reason for the return and applicable law.

Full details are available in our Return & Refund Policy.

Damaged, Incomplete, or Incorrect Orders

Please inspect your order promptly after delivery. If an item arrives damaged, defective, incomplete, incorrect, or materially different from its description, contact us within the time stated in our Return & Refund Policy.

Include your order number and relevant photographs or videos showing the product, issue, packaging, and shipping label where appropriate.

For a game set, please identify missing or damaged cards, boards, tokens, dice, pieces, instructions, or other included components where possible.

After a problem attributable to us has been reviewed and confirmed, we will provide an appropriate replacement, refund, reshipment, return, or other reasonable solution without additional costs caused by that error.

Order Changes & Cancellations

Change or cancellation requests should be submitted as soon as possible after an order is placed.

We will make reasonable efforts to assist before fulfillment begins, but a change or cancellation cannot be guaranteed after processing, fulfillment, packaging, shipment preparation, or dispatch has started.

No cancellation fee is charged when an order is successfully canceled before fulfillment.

If an order has already been dispatched, please contact customer support for guidance on the applicable return process.

Promotions & Discount Codes

Promotional offers and discount codes may be subject to expiration dates, eligibility requirements, minimum purchase amounts, product exclusions, availability, usage limits, or other conditions presented with the applicable offer.

Unless otherwise stated, promotions cannot be redeemed for cash and may not be combined with other offers. Discounts should be applied before checkout is completed.

If a promotion is unavailable or does not apply to the items in your cart, please review the offer terms before submitting payment.

Product Use & Safety

Products must be used lawfully and in accordance with the applicable product description, care information, specifications, and safety instructions.

Board games, strategy games, and game-room accessories are intended for their stated recreational purposes. Please review age recommendations, player requirements, setup instructions, and any safety information supplied with the product.

Handling notice: Keep small game components, tokens, dice, and other potentially hazardous pieces away from young children when the product is not intended for their age group. Follow the manufacturer's safety instructions and supervise use where appropriate.

Product descriptions are provided for general informational purposes and do not guarantee a particular entertainment outcome, competitive result, or personal experience.

Bulk Purchases & Resale

Customers interested in unusually large orders, wholesale purchasing, or commercial resale should contact us before placing an order so that availability and applicable terms can be confirmed.

Purchasing products for resale does not authorize any person or business to represent itself as an official versolantis™ distributor, agent, representative, partner, or authorized retailer without our prior written permission.

Intellectual Property

The versolantis™ name, branding, website design, graphics, photographs, product presentation, text, and other original store content are owned by or licensed to the store operator and are protected to the extent provided by applicable law.

You may use the website for personal shopping and other lawful, noncommercial purposes. Store content may not be copied, republished, modified, distributed, or commercially exploited without permission, except where applicable law permits such use.

Nothing on the website grants permission to reproduce protected game artwork, written materials, trademarks, or other third-party intellectual property.

Reviews & Customer Content

If the website allows you to submit a review, photograph, comment, or other content, you are responsible for ensuring that your submission is accurate, lawful, and does not infringe another person's rights.

By voluntarily submitting content for publication, you grant us a non-exclusive license to host, reproduce, and display that content for operating and improving the store, subject to applicable law.

We may decline or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains sensitive personal information, or is unrelated to the relevant product or service.

Prohibited Conduct

You may not use the website to:

  • Commit fraud or engage in unlawful activity.
  • Submit false, misleading, or unauthorized payment information.
  • Interfere with website security, operation, or availability.
  • Introduce malicious code or attempt unauthorized access.
  • Collect information about other users without authorization.
  • Infringe intellectual property, privacy, or other legal rights.
  • Misrepresent your identity or relationship with versolantis™.

We may restrict access, cancel affected orders, or take other reasonable action when prohibited activity is identified.

Third-Party Services & Links

Our store operates on Shopify and may rely on third-party payment, shipping, analytics, communication, and other service providers.

The website may also contain links to third-party websites or services. Their products, content, availability, and data practices may be governed by their own terms and policies.

We encourage you to review relevant third-party terms before using their services or submitting information.

Events Outside Reasonable Control

We are not responsible for a delay or failure caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier interruptions, transportation restrictions, labor disruptions, government action, customs delays, infrastructure failure, widespread technical outages, or similar events, to the extent permitted by applicable law.

Where such an event affects an order, we will make reasonable efforts to communicate available information and provide an appropriate solution under the circumstances.

Disclaimers & Limitation of Liability

To the extent permitted by applicable law, the website and store services are provided without warranties beyond those expressly stated or legally required.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website, a transaction, or product use.

Nothing in these Terms excludes or restricts consumer rights, remedies, warranties, or liabilities that applicable law does not permit to be excluded or restricted.

Applicable Law & Disputes

These Terms and purchases made through the store are subject to applicable law, including any mandatory consumer-protection rights that apply based on the transaction or customer's location.

If a dispute arises, we encourage you to contact customer support first so that both parties can attempt to resolve the matter in good faith.

Nothing in this section prevents either party from using rights or remedies available under applicable law.

Severability & No Waiver

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

A delay or failure to enforce a provision does not necessarily waive the right to enforce that or another provision later.

Updates to These Terms

We may revise these Terms when our services, business practices, technology, store policies, or applicable requirements change.

The current version will be posted on versolantis.com with an updated revision date. Unless applicable law requires otherwise, the version in effect when an order is submitted generally applies to that transaction.

Continued use of the website after updated terms are posted is subject to applicable law and any required notice or consent.

Have a Question About These Terms?

Contact versolantis™ customer support with your order number or a description of your question. We aim to respond within 1–2 business days. Customer service is available daily from 8:00 AM to 10:00 PM.

CONTACT CUSTOMER SUPPORT
Official Company Details

Business Information

versolantis™
Brand Name
versolantis™
Legal Company Name
Hefei Jialiyun Information Technology Co., Ltd.
Business Type
Limited Liability Company (Sole Proprietorship)
Representative
Wu Xueqin
Unified Social Credit Code
91340104MAEF2Y261L
Registered Business Address
Unit A1095, Zone A, 7th Floor, Building B, Wanchuang International, Southwest Corner of the Intersection of Fanwa West Road and Shuxin Road, Jinggang Town, Shushan District, Hefei, Anhui, China
Customer Support Email
Customer Support Phone
Customer Service Hours
8:00 AM – 10:00 PM Daily
versolantis™ is operated by Hefei Jialiyun Information Technology Co., Ltd. For questions about orders, purchases, returns, or these Terms and Conditions, contact service@versolantis.com.